Cookies Policy

What cookies are and why we use them

Cookies are small text files that a website places on your computer, tablet or phone when you visit it. They let the site recognise your device, remember what you have already done and behave consistently from one page to the next. Where we refer to cookies on this page, we also mean similar technologies such as pixels, tags and information stored locally by your browser, because they do much the same job.

We use cookies for a small number of practical reasons:

• Keeping your account secure, including signing you in, holding your session open and spotting unusual activity.
• Running core features such as the cashier, game launches and the safer gambling settings you have chosen.
• Understanding how the site is used, so we can find faults and make pages load faster.
• Remembering your preferences, such as language, sound and the layout you last used.
• Measuring whether our advertising reaches the right people and is not repeated too often.

Some cookies are set by us. Others are set by the suppliers who provide parts of the service, such as game content, payment processing, identity verification, live chat and traffic measurement. We ask those suppliers to use the information only for the purposes we have agreed with them.

Cookies that are not strictly necessary are set only where you have agreed to them in the cookie notice on the site, and you can change your mind at any time. How we handle personal data collected through cookies is set out in our privacy notice.

The categories of cookies we use

We group cookies into four categories. They are the same four you will see listed in the cookie notice on the site.

Strictly necessary

These cookies are needed for the site to work and cannot be switched off in our cookie notice. Without them you could not sign in, move between pages while staying logged in, or complete a payment in the cashier. Typical purposes are:

• Holding your sign-in session, so you are not asked for your password on every page.
• Spreading traffic across our servers and blocking automated attempts to get into accounts.
• Remembering your answer to the cookie notice, so you are not asked again on each visit.
• Supporting the account checks we have to carry out, including age and identity verification, as we hold a gaming licence and must confirm who our customers are.

Performance and analytics

These cookies tell us how the site is being used overall: how many visits a page receives, which pages are slow or return errors, and where people stop part way through a process such as registration. The reports describe groups of visitors rather than naming you, and we use them to fix problems and decide what to improve next.

Functionality

These cookies remember the choices you make, so the site behaves the way you left it. Examples include your preferred language, whether game sound is on or off, the way you last sorted the lobby, and the fact that you have closed a message so it does not reappear. If you refuse them the site still works, but you may have to set your preferences again on each visit.

Marketing

These cookies help make the messages you see more relevant and let us measure whether they worked, for example by limiting how often the same message is shown to you or by recording that a visit followed an advertisement. They are set only with your agreement, which you can withdraw at any time, and we do not direct gambling advertising at people under 18 or at anyone who has asked us to stop sending it.

Cookies also differ in how long they last. Session cookies are deleted when you close your browser. Persistent cookies stay on your device until they expire or you remove them, for the period shown against each cookie in the cookie notice.

How to manage cookies

There are two straightforward ways to control cookies on our site: our own cookie notice and the settings in your browser.

In the cookie notice on the site

When you first arrive, the cookie notice asks whether you accept cookies that are not strictly necessary. You can accept all, refuse all, or choose category by category, and you can reopen the cookie settings control in the footer at any time to change your answer.

Your choice is stored on the device and browser you made it on. If you switch to another browser or device, or use private browsing, you will be asked again.

In your browser or on your device

Every current browser lets you see which cookies are stored, delete them and block new ones, usually under settings and then privacy or site permissions. From there you can normally:

• Delete cookies already stored, one at a time or all at once.
• Block cookies from particular sites, or block third-party cookies generally.
• Clear cookies automatically each time you close the browser.
• Ask to be warned before a cookie is stored.

Phones and tablets offer similar controls in the browser or the system privacy menu, and some let you reset or limit the advertising identifier used by apps. Because the names and positions of these settings change between versions, the help section of the browser or device you are using is the most reliable guide.

What happens if you block or delete cookies

Most of the site can be used with only strictly necessary cookies in place. If you block those as well, parts of the service will stop working, because there is no other way for the site to recognise your device from one page to the next.

• You may be unable to sign in, or you may be signed out as soon as you open another page.
• Deposits, withdrawals and other steps in the cashier may not complete.
• Games may fail to load or may not save where you had got to.
• Preferences such as language and sound will reset on each visit, and the cookie notice will keep reappearing.

If a feature stops working after you change your cookie settings, allowing strictly necessary cookies and signing in again usually puts it right. If it does not, our team can go through the problem with you.

Changes to this policy and how to reach us

We update this policy when the cookies we use, the categories in the cookie notice or the suppliers behind parts of the service change. The version published on this page is the current one, and the date it took effect is shown with it. Where a change affects a choice you have already made, we will ask you again in the cookie notice.

If you have a question about this policy, want details of a particular cookie, or wish to exercise your data protection rights over information collected through cookies, write to us at support@casinodreamjackpot.co.uk or use the live chat on the site. Please tell us which browser and device you are using, as cookie behaviour differs between them.

This policy should be read alongside our privacy notice and our terms and conditions, which explain how we handle personal data and the rules that apply to your account with us.