About Us

Who we are

Dream Jackpot Casino is an online casino for players in the United Kingdom. Our site is in English, accounts are held in pounds sterling, and our games come from established studios that supply licensed operators across the market.

The lobby is organised into a few categories:

• Slots, from classic three-reel titles to multi-line video slots.
• Live tables, dealt by human croupiers and streamed in real time.
• Jackpots, including pooled games where the prize grows as people play.
• Table and card games such as roulette, blackjack and baccarat.

What we stand for

Our approach to running the site comes down to four commitments.

1. Fair play. Game outcomes come from random number generators tested independently of us, and we do not change how a game behaves once it is live.
2. Fast payouts. Once a withdrawal passes our checks, we send it back to the method you deposited with, within the timeframes shown in the cashier.
3. Plain terms. Wagering requirements, maximum stakes and payout limits sit in the terms attached to each offer, where you can read them before you opt in.
4. Safer gambling. The tools in your account are free, always available, and never a reason for us to contact you with an offer.

We hold a gaming licence and verify every account before a first withdrawal. Both are conditions of operating, not optional extras.

How we look after players

Account verification

Before your first withdrawal we ask you to confirm your identity, your address and that the payment method belongs to you. The documents we accept are listed in the verification area of your account, and we tell you directly if anything is missing or unclear.

Secure payments

Deposits and withdrawals use the methods shown in the cashier. Payment and account details travel over encrypted connections, and full card credentials are not stored on the site. Money returns to the method you deposited with wherever the provider allows it.

Support around the clock

Our support team is available at any hour, on every day of the year. Write to support@casinodreamjackpot.co.uk or open the live chat on the site, and you will get an answer from a person who can look at your account.

Safer gambling and the 18+ rule

Gambling should stay affordable and under your control, so the limits shown in your account can be set before you play rather than after a session has got away from you.

• Deposit limits on a daily, weekly or monthly basis.
• Loss and session limits that cap what a single visit costs.
• Reality checks that show how long you have been playing.
• A time-out, from a short break to several weeks.
• Self-exclusion for a longer fixed period.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from every online operator licensed in Great Britain, including us, in one step.