Dream Jackpot Casino Mobile App: Play on iOS and Android

Two ways to play on a phone or tablet

You can play on mobile either through our iOS and Android app or straight in your mobile browser. Both use the same account, the same balance in pounds and the same library of over 3,000 games, so nothing changes when you switch between them. Start a session on your laptop at home, pick it up on the bus, and your rewards and promotions are exactly where you left them.

The browser version is instant play: nothing to download, nothing stored on your device. It works on mobile phones, tablets and desktop browsers, which makes it handy on a work tablet or a borrowed device. The app is the better fit if you play often, because the casino is one tap away instead of a bookmark and a sign-in each time.

You can look around either version before you have an account, but you need to be signed in to open a game for real money, to see your rewards and to use the cashier. Play is for adults aged 18 and over only.

Installing the app and getting playing

Live tables and slots on a small screen

Our live tables are playable on mobile 24 hours a day, with real dealers streamed to your phone. There are more than 150 live games to choose from, and the mobile layout keeps the bet buttons under your thumb while the stream fills the screen.

• Live roulette, blackjack, baccarat and poker at both low and high stakes
• Live bingo, live dice games and live game shows
• Video roulette and blackjack in the main casino section from stakes as low as 20p
• Over 1,000 slots, including Megaways, Slingo and progressive jackpot titles

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Live streaming uses more data than slots do, so a steady Wi-Fi connection gives you the smoothest table. Slots and Slingo games are the easier choice when you are on mobile data or on a patchy signal, and they pause happily while you deal with a phone call.

Using the cashier from your phone

The mobile cashier is the same one you see on desktop, and every balance and transaction is handled in pounds. The minimum deposit is £20. Mobile wallets are often the quickest route on a phone, because you confirm the payment in the wallet app and come straight back to the game.

Withdrawal requests go through the same cashier screen and are usually processed within 24 to 48 hours. Before your first payout we complete identity verification on your account, so it is worth having your documents to hand on your phone when you set the account up.

Limits you can set while you play

Mobile play is easy to pick up in spare minutes, which is exactly why the controls matter. Dream Jackpot Casino gives you a deposit limits tool in the menu, and Play Controls inside the games themselves: before you spin, you can set a maximum total stake or a maximum total loss for that single game. When the figure you chose is reached, the game ends on its own.

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Gambling is entertainment, and it costs money over time. Set the figure you are comfortable losing before you open a game, not after. If it is becoming more than entertainment, free, confidential help is available from BeGambleAware.

How your account and money stay protected on mobile

We are licensed and regulated in Great Britain by the Gambling Commission under account number 67098. That applies to everything you do in the app and in the browser: the same rules, the same player protections, the same complaints handling.

The latest encryption technology protects your financial and personal information in transit, so your card details and your identity are not readable on the way between your phone and us. We verify every account before a first withdrawal is paid out, which keeps your winnings tied to you and to your own payment method.

All of our games are independently audited for fairness, and each game has its rules and statistics set out on its own game screen, including the stake range and the theoretical return. Those figures do not change between the app and the browser.

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If we make a material change to our Terms, we email you about it and ask you to confirm you accept it the next time you sign in. Material changes take effect seven days after that notice, so you always have time to read them before they apply.

What to try if a game is slow or will not load

Most mobile hiccups come from the connection rather than the game. Work through these in order before you get in touch, and you will usually be back at the table in a minute or two.

1. Switch between Wi-Fi and mobile data and see whether the game behaves differently
2. Close the app completely and open it again rather than leaving it in the background
3. Install any available app update
4. Open the same game in your mobile browser to check whether it is the app or the title
5. Make sure you are still signed in: live tables and rewards need an active session
6. If it still will not load, message live chat with the name of the game and roughly when it happened

Getting help while you are out and about

Our customer support team is available 24 hours a day, 7 days a week. Live chat is the fastest way to sort a query, and it opens inside the app and the mobile browser without you losing your place. If your question needs documents or a longer explanation, use the contact form instead and we will come back to you.

Our website, our live chat and our support are in English. For the common questions about accounts, payments and games, our FAQs answer most of them straight away, and the answers apply to mobile just as they do to desktop.